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Privacy Policy

Last updated: March 2026

Who we are

SerenMind AI is an AI-powered mental wellness report service operated by Mayuri Thorat, based in London, United Kingdom. You can contact us at [email protected].

We take your privacy seriously — especially given the personal nature of the information you share with us.

What information we collect

When you use SerenMind AI, we collect the following:

We do not collect your name, address, or any other identifying information unless you choose to share it.

How we use your information

Your questionnaire answers are used solely to generate your personal wellness report. Specifically:

AI processing

Your wellness answers are processed by an AI language model to generate your report. This processing happens in real time and the answers are not retained by the AI provider beyond the immediate request. We use Groq's AI infrastructure (Llama model) for report generation.

The AI does not have access to your identity, payment details, or any information beyond the specific answers you provide in the questionnaire.

Payments

All payments are handled by Stripe, a PCI-compliant payment processor. We never see, store, or handle your full card details. Stripe's privacy policy applies to your payment data: stripe.com/gb/privacy.

Your rights (GDPR)

As a UK/EU resident, you have the right to:

To exercise any of these rights, email us at [email protected] and we will respond within 30 days.

Cookies

We use minimal cookies necessary for the site to function, including session management and basic analytics. We do not use advertising or tracking cookies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of SerenMind AI after changes constitutes acceptance of the updated policy.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected]. We aim to respond to all privacy queries within 30 days.